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Telecommunications/Data Systems & Services

Once selected, we work alongside the vendor and our client to custom tailor the selected system and/or services to meet requirements.

Low Voltage Voice/Data Cable and Wireless Systems

Our BICSI Registered Communications Distribution Designer (RCDD) collaborates with our clients’ engineers, architects, builders, and IT department to create and implement the most effective, efficient, and safe design of structured low voltage cable infrastructure.

Call Center Systems

We provide specialists that increase staff productivity and/or reduce the cost of Call Center systems via operational evaluations, environment enhancements, and staff optimization.

As technology continues to evolve at an ever-increasing pace, it is difficult for many companies to keep up-to-date. Even more difficult is the process of making the right decisions on the long-term direction for your organization.

Trien & Associates conducts a needs and requirements assessment of your current contact center(s) and identifies potential future requirements. With this information, we develop a technology roadmap that evaluates the current systems and provides guidance & recommendations for future technology enhancements. The roadmap incorporates the consideration of costs and the potential return-on-investment (ROI).